Legal
Cancellation & Refund Policy
Last updated: September 2026
At Follope, we strive to ensure Indian freelancers have the most seamless experience creating invoices and tracking client payments. This policy outlines how subscription cancellations and refunds are handled for Follope Pro digital services.
1. Subscription Cancellations
You may cancel your Follope Pro subscription at any time directly through the Follope mobile application settings, or by emailing our support team at follope.official@gmail.com.
Upon cancellation, your Pro features and benefits will remain fully active until the end of your current paid billing period (monthly or annual). There are no additional cancellation fees or penalties.
Following the end of your paid period, your account will smoothly revert to the standard Free plan with all your previously created invoices and client histories safely preserved.
2. Refund Policy
Follope Pro is a digital software service with instant activation of unlimited invoice creation, client tracking, and automated reminder capabilities.
Monthly Subscriptions: Due to the immediate delivery and digital nature of the service, monthly subscriptions (₹299/month) are non-refundable once the billing cycle begins.
Annual Passes: If you purchased an Annual Pro subscription (₹2,499/year) and are not completely satisfied with the service, you are entitled to a full refund within 7 calendar days of your initial purchase.
To request an annual plan refund, please send an email to follope.official@gmail.com from your registered Follope account email, including your Razorpay payment ID or transaction reference.
3. Refund Processing
Approved refunds will be initiated immediately through our authorized payment gateway, Razorpay.
Refunds are credited back to the original payment source (UPI ID, bank account, debit card, or credit card) within 5 to 7 business days, depending on your bank's processing timelines.
If your refund does not reflect within 7 business days of confirmation, please contact your bank or reach out to us at follope.official@gmail.com for the ARN (Acquirer Reference Number).
4. Failed or Duplicate Transactions
In case an amount is deducted from your bank account or UPI app due to a technical error or network timeout without your Follope Pro subscription being activated, the payment gateway will automatically reverse the transaction.
Automated reversals typically reflect in your bank account within 24 to 48 hours. If you notice any duplicate charges, contact follope.official@gmail.com with your transaction details for expedited resolution.
5. Contact & Support
For any billing questions, cancellation assistance, or refund requests, you can contact us at:
Email: follope.official@gmail.com
Brand / Operator: Follope (Operated by Kshitij Raj)
Location: India
Questions about this page? Reach us at follope.official@gmail.com.